Privacy Policy

We are committed to protecting your personal information. This page, together with our terms and conditions for this site, set out the basis on which we will process any personal information we collect from you or that you provide to us.

Any questions regarding this privacy policy should be sent by email to info@endeavourproject.org.uk

Who are Endeavour:

Endeavour is the trading name of Paws for Kids charity. We are an Independent Domestic Abuse Service that provide support, advice, counselling and a pet fostering service to anyone who is experiencing domestic abuse and/or sexual violence. Paws for Kids is a registered charity (Charity no: 1084861) and a Company Limited by Guarantee (4070391)

Our website address is: https://endeavourproject.org.uk

What personal data we collect and why we collect it:

We only collect information about you, that:

helps us make the website work better for you
let’s us contact you if we need to
let’s us give you accurate local information if you need it
shows us how you are using the site, so we can keep improving it
helps us understand why you support our work, so we can better meet your needs and find more people like you

Parts of the site may ask you for more information so that you can use services or complete transactions. You’ll always be told when this information is being collected. In many cases you’ll be asked to enter it – for example, an email address for correspondence. This information will only be used for the purposes stated.

The information we collect:

We collect the following information from people visiting the website:

Questions, queries and feedback you leave, including your email address if you send us email
Your IP address and which web browser (and version) you use
Information on how people use the site, using cookies and page tagging, to help us improve the website and our services
If you send us feedback, your message will be kept

Contact Forms:

These forms are designs to help you contact us through our website. All information collection is encrypted. The information you share with us is voluntary by you to enable us to contact you as requested. This information recorded and stored on our secure servers and will not be shared outside of our organisation or any other third partners.

Service Referral / Applications Forms:

The website contains various forms which are available to download. These forms will require completion by the necessary individual or an authorised individual. These forms will request specific information including some personal information. Completed forms must be submitted to Endeavour in a secure way at your own risk, to be able to access many of the Endeavour services. All forms we receive will be recorded and stored securely on our servers. Any information you supply with me marked private and will only be used to enable us to provide the necessary services you require. We may share this information with our third party organisations that work directly with Endeavour, who require relevant information to ensure you are provided with the necessary care and support needed.

How we use your information:

Any information we collect is used to:

improve the content and design of the website
let you use interactive features, when you choose to do so
contact you, with your permission

We never share your information with other organisations for marketing, market research or commercial purposes, and we don’t pass on your personal information to any other websites.

How we store you personal data:

All information you provide to us is stored on secure servers. Payment transactions are encrypted.

The transmission of information over the internet is never completely secure. We’ll do our best to protect your personal data, but cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. We use strict procedures and security features to try to prevent unauthorised access.

Use of postal addresses and phone numbers:

If you enter your postal address or phone number into any of our online forms, we may use these details to contact you, unless you ask us not to. If you have given us your postal address or phone number and would prefer not to be contacted by these means, please email: info@endeavourproject.org.uk

Disclosure of your information:

We may disclose your personal information:

If we are under a duty to disclose or share visitors’ personal data to comply with a legal obligation
for law enforcement purposes
to apply our terms of use and other agreements

Visitors’ Rights:

Under the General Data Protection Regulation 2018 you have the right to:

ask us not to process or retain your personal data
see information we hold about you
ask for inaccurate personal data to be corrected

For a copy of the personal information we hold about you, write to Endeavour, 26 Chorley New Road Bolton BL1 4AP we will send you a request form to complete. When we are satisfied of your identity we will send you a copy of your personal information that we are legally required to disclose.

Please contact us at the same address if you believe that information we hold about you is inaccurate and want it to be corrected.

How long we retain your data:

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information

What are Cookies?

Like most websites, our site uses small data files stored on your computer called cookies. Please read our cookies policy, which explains the types of information we collect through the use of cookies and how you can manage their use.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites:

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Links to and from our website:

This site contains links to and from other organisations’ websites. This privacy policy, the one you’re reading, only applies to our website.

If you redirect to another website from this one, read their privacy policy to find out what it does with your information.

When you come to our website from another website, we may get personal information about you from the other website. Read those websites’ privacy policies if you want to know about this.

Changes to our privacy policy:

As we continue to improve our website, we may update this policy. All changes made to our privacy policy in the future will be posted on this page.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the about cookies website which offers guidance for most modern browsers.